The number one benefit of information technology is that it empowers people to do what they want to do. It lets people be creative. It lets people be productive. It lets people learn things they didn't think they could learn before, and so in a sense it is all about potential.
"Development is when you know the answer, but not how to get there. Applied research is when you know the question, but not the answer. Pure research is when you don't know the question."